Shipping policy
Shipping Policy for Alpha King Brand
Welcome to Alpha King Brand! We’re committed to delivering high-quality products while keeping you informed about our shipping process. Please review our shipping policy below to understand how we handle your orders.
Shipping Time
1. Apparel Products
Apparel products, are typically processed and shipped within 3-5 business days.
• Delivery times vary based on your location, but most orders arrive within 5-10 business days after shipping.
2. Pre-Order Products
• Pre-order items, such as exclusive releases or limited-edition products, require additional processing time.
• These items will ship within 2-3 weeks from the date of purchase. Please allow extra time for delivery depending on your location or holidays.
Shipping Rates
Shipping rates are calculated at checkout based on the destination, item weight, and shipping method selected.
Tracking Your Order
• Once your order ships, you will receive a tracking number via email or SMS. Use this tracking information to monitor your package’s journey.
Split Shipments
If your order includes a mix of apparel items and pre-order products, the items may ship separately. You will receive tracking information for each shipment.
International Shipping
We currently offer international shipping to select countries. Please note that customs fees, duties, or taxes may apply based on your location, and these are the customer’s responsibility.
Delays and Exceptions
While we aim to process and ship all orders promptly, unforeseen circumstances like high order volumes, carrier delays, or customs processing may extend delivery times. We appreciate your patience and will do our best to keep you updated.
Contact Us
If you have any questions or concerns about your order, feel free to reach out to us at customerservicealphakingbrand@gmail.com
Thank you for choosing Alpha King Brand! We appreciate your support and are excited to be part of your journey.